The DWP has launched a new website to help people understand what Universal Credit means for them.
Understanding Universal Credit was created in response to requests from customers and partner organisations for more information about Universal Credit.
The site helps people find out what benefits they should be claiming and provides more detail about how Universal Credit (UC) can help them move into, or progress in work. There is also a section for organisations who advise their customers about Universal Credit.
With clear content and easy to follow navigation the site will be a valuable source of information. Customers should still continue to claim Universal Credit via GOV.UK . There are links to this page and support for how to fill out the claim form on the new Understanding Universal Credit website.
A number of other improvements are happening within UC, and this site enables customers to understand what the changes mean for them. It already includes information about changes to advance payments, Freephone numbers and the end of live service claims.