Coronavirus Update

Coronavirus Update

In response to a sharp rise in infection rates, the Government announced a new National Lockdown in England on 4th January 2021, which is due to last for at least 6 weeks.

Everyone is expected to follow the new guidance – only leave home for work if you can’t work from home, essential shopping or exercise and restrict contact with people from other households.

Older people and those with underlying health conditions (such as high blood pressure, heart disease, lung disease, cancer or diabetes) are at greater risk of developing serious illness due to Covid-19.

Official guidance on how to minimise your risk of getting Coronavirus, and what to do if you develop symptoms, is the same for everyone, regardless of age, but there are some specific considerations to help older people protect themselves.

How can older people stay safe?

Everyone should follow NHS recommendations on how to reduce their chances of catching or spreading Coronavirus. These include:

  • Avoiding close contact with other people (social distancing).
  • Wearing a face mask in indoor public settings such as shops or public transport.
  • Washing hands thoroughly whenever you return home or after contact with other people.
  • Avoiding contact with anyone who is unwell.

If you develop symptoms of Covid-19 – that’s a continuous cough, high temperature or loss of your normal taste and smell, you must stay at home and arrange a test from the NHS. If you test positive for Coronavirus or have been in contact with somebody who has, you will need to self-isolate in your home for at least 10 days.

Advice for people who are more vulnerable or shielding

People with underlying health conditions and those who are 70 or older are still considered to be more vulnerable to the virus than the general population. The Government urges everyone in this category to follow the latest rules carefully.

In addition, some people with specific serious health conditions are considered to be ‘clinically extremely vulnerable. If you are in this group you should take extra precautions and follow ‘shielding’ advice, such as only leaving your house for medical appointments and minimising contact with others as much as possible.

This means you should not go to the shops or a pharmacy and should avoid all non-essential travel. Being extremely vulnerable includes people with severe respiratory conditions, specific cancers, chronic kidney disease and other serious health conditions. If you’re identified in this group, you’ll receive a letter from the NHS explaining the latest guidance and support that’s available to help you.

Support for the extremely vulnerable includes priority access to online supermarket delivery slots and an online tool to let your local council know if you need help. You can also contact the NHS Volunteer Responders if you need help getting to a medical appointment or for other essential support. Or call 0808 196 3646 between 8.00am and 8.00pm.

We’re asking all of our residents and their loved ones to reinforce this message wherever possible.

Our communal lounges remain closed to activities and we are urging people to following the guidance on social distancing and keep two meters apart so we can all stay safe.

We’re here to help

We know this is a worrying time. We will continue to offer residents all the support we can so that they can follow the Government’s advice. Alpha staff will:

  • Do shopping and run errands.
  • Keep in touch with residents by phone.
  • Keep Developments clean and make sure we stick to excellent hygiene standards.

If you have any questions or concerns at all please contact us and we’ll be happy to discuss them with you.

Visitors

We know our residents love seeing their family and friends. However, we are asking people to avoid visiting our developments wherever possible. Unfortunately keeping apart is the only way to stop the spread of the virus.

Our Development-based staff will support residents however they can to keep in touch with loved ones in different ways.

We know that some residents will need visitors for medical assistance or personal help that is unavoidable.

Contacting us

Please don’t hesitate to get in touch if we can help in any way.

You can call Alpha on 0151 346 1598 or email customerexperience@alpha-living.co.uk

Residents can also speak to their Development Manager or any member of Alpha staff in your development.

Our access to letters we receive in the post could remain limited at this time whilst inline with Government guidelines, staff continue to work from home.

We must all do all we can to look after ourselves and our loved ones.

Everyone at Alpha would like to thank all of our residents for their patience and understanding.

Posted in Alpha News.