Job Vacancy – Customer Experience Officer

Job Title: Customer Experience Officer
Reporting To: Customer Experience Team Leader
Based: Head Office - Thursby House, Bromborough, Wirral
Salary: £ 19,953.00
Hours: 35 hours a week
Contract: (Full Time - 12 Months Maternity Cover)

Alpha Living are now recruiting for a Customer Experience Officer to deliver first class comprehensive advice and guidance to our residents. Now is an exciting time to join an ambitious growing housing provider, this year will see Alpha move to new purpose-built offices as well as the launch of Poppyfields, our Flagship Extra Care development in Saughall Massie on the Wirral.

We offer a supportive environment, encouraging colleagues to take an agile and flexible approach, working both remotely and from our modern offices on the Wirral with free on-site parking, an attractive salary, pension scheme and a range of other employee benefits including BUPA. We are an employer that identifies, supports, and harnesses talent by training and developing colleagues to attract and retain the very best people. If you think that you are suitable for this role, please apply by e-mailing a up to date CV and covering letter to

A job description can be downloaded here.

Previous housing experience is essential.

Posted in Alpha Careers, Alpha News.